Frequently Asked Questions About Hearing Loss

Understanding hearing loss can be tricky – and often quite emotional. Our goal is to make it as easy as possible for you to find the answers to your questions. 

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What is an audiogram?

An audiogram is a hearing test that is generally performed in a soundproof room using sophisticated, calibrated equipment. A trained professional, most commonly a regulated audiologist, usually administers the test. Earphones are placed over/in your ears, and tones are presented to each ear, one at a time. The softest level at which the sounds can be heard is recorded.

What is Tinnitus?

Tinnitus is the 'perception' of internal noises in the absence of any external acoustic stimuli. Tinnitus sufferers often describe the noises that they hear as being similar to a high pitch whistle, or steam escaping. Others describe what they are hearing as akin to the sound of high voltage wires, a humming sound, music, even a song with words. Read More »

What is the difference between an Audiologist and a Hearing Instrument Specialist?

Audiologists are health professionals regulated by The College of Audiologists and Speech-Language Pathologists of Ontario (CASLPO). The Au­diologist designation allows for prescribing of hearing aid solutions and requires a Masters Degree in Audiology, whereas the training for a Hearing Instrument Specialist is a college-trained professional who is equipped to test hearing and dispense prescribed hearing aids. Read More »


How long will it take to treat my hearing problem?

Treatment typically starts within 1-2 weeks. Hearing loss generally decreases over time, therefore retesting and adjustments are made to accommodate any changes that may occur.

Do you do home visits?

We do make home visits when required, within the general area of our Beamsville clinic in the heart of Niagara.

Can I move from my current clinic to Lincoln Hearing Clinic?

Absolutely. If you are not happy with the care you are receiving at your current hearing loss clinic, you can certainly switch. At Lincoln Hearing Clinic, we always welcome new patients and will work with you to ensure an easy transition.

Do you have any patient testimonials or reviews available?

The Ministry of Health does not permit regulated health professionals to use testimonials or reviews of any kind.

If you're interested in learning more about Lincoln Hearing Clinic, please visit the 'Why Trust Us' page or contact us with any questions you might have.


Can I change my hearing aid provider?

Yes. And, we can help you do just that and help provide you a better hearing experience. Contact us for more information.

How do I select a hearing aid?

We help you with the entire process, from the hearing test, to selecting a hearing aid brand make and model, to tuning your hearing aids. Find out more here.

Will my hearing aid be noticeable?

There are many different types and styles of hearing aid, and we will work with you to find a pair that work for you and your lifestyle. Find out more here.

Where do I buy hearing aids? 

We offer many hearing aid brands and can help you find the one that suites your lifestyle and needs. 

What brands of hearing aids do you sell?

Many clinics are now owned by or have contracts with hearing aid manufacturers to prioritize the brand they sell. We are a private family-owned clinic and work with all hearing aid manufacturers.

Do you make a commission from my hearing aid purchase?

No! We pride ourselves in helping clients find the hearing aids that work for them, not selling on behalf of a brand like other clinics. We put our patients first.

How do I know if my hearing aids need tuning?

We will constantly monitor your hearing and reprogram your hearing aids on a regular schedule. Our patients are welcome to drop in any time during office hours if they have any concerns or questions.

Someone else provided my hearing aids, can you tune them?

Yes, absolutely!

How long do hearing aid batteries last?

Hearing aid batteries are an important consideration for anyone looking to purchase a new pair of hearing aids – because they can be expensive to replace, depending on how long they last. There is no black and white answer to this question, but we do have some information that may help you. Read More »


How much do hearing aids usually cost?

Hearing aids are a regulated medical device in Ontario, therefore the cost of the device is the same in every clinic. They should be fit appropriately to the patient's hearing loss, lifestyle, and budget. There is a wide range of costs from very inexpensive to expensive. Because we are independent, we will explain several options based on patients' needs and affordability

What are my payment options?

At Lincoln hearing, we accept Interac, cash, cheques, Visa, and Mastercard.

Can I claim anything on my insurance?

Each insurance company will work slightly differently. However, if you have audiology insurance, please bring your insurance information with you and we can advise you maximizing your insurance benefits for you or your loved one.